And the recruiter who calls back in minutes. And the analyst watching every building.
CentraIQ is the AI layer for senior living: it turns midnight inquiries into booked tours, screens caregivers before they take another job, and gives you one honest view across every community you run.
Every conversation drives to a real event on a real calendar: a family touring, a caregiver interviewing. Not a widget collecting email addresses.
Payer type, timeline, care needs — screened gracefully in conversation. Your directors tour families they can actually serve, and the families you can't serve leave with resources and respect.
It never quotes prices. It never goes off-script. It can't be tricked into writing poetry or code on your homepage. It wears your brand, so it behaves like your best counselor on her best day.
“Families research at 10pm. My sales team works 9 to 5.”
“Looking for memory care for Mom · near The Woodlands · sooner than we thought.”
Families research senior living at night, after hard conversations. CentraIQ answers instantly — warm, knowledgeable, 24/7 — while other communities' inquiries wait for office hours.
“Private pay · touring Thursday · daughter is the decision-maker.”
Qualified families land in your CRM with a counselor brief attached: why they're a fit, pitch points, topics to avoid, and what to say in the first 60 seconds of the call.
“Tour confirmed. Reminder sent. No-show recovered.”
Confirmation, reminders, no-show recovery, and a 14-day nurture in your community's voice — email and SMS, personalized per community, and it stops the moment a human replies.
“Caregivers take another job before we even call back.”
“CNA · available weekends · 10 minutes from your Towne Lake community.”
The moment an application lands, CentraIQ reaches out by text, screens for the essentials, and keeps the candidate warm — while your competitors' applications sit in an inbox.
A natural voice conversation covers experience, availability, and fit — pass/fail on your criteria, transcript attached, no scheduling ping-pong.
Passing candidates book their in-person interview themselves, same day. Your HR director opens Monday morning to a calendar, not a pile.
“I run six communities out of five systems.”
“Which building needs me this week?”
Occupancy, inquiries, tours, move-ins, staffing signals — one view across the portfolio. Know where to spend your week without asking anyone for a report.
Tour count is down — but why? Drill from portfolio → community → the actual conversations. The dashboard reads the same data your AI counselors write.
Engagement climbing at one community, a drip sequence outperforming at another. CentraIQ surfaces what's working so you can repeat it on purpose.
The counselor books the tour. The recruiter staffs the shift. The dashboard tells you both happened — and what to do next. One platform, one login, per-community personalization throughout.
Pricing conversations belong to your team, in person, with context. CentraIQ books the meeting where that conversation happens.
Families you can't serve get a respectful conversation and real resources — not a dead end that becomes a bad review.
Layered guardrails: input screening, output gating, no off-topic responses. The bot that embarrassed a competitor by writing poetry for pranksters? That can't happen here.
Every conversation, lead, and insight belongs to your organization. We don't train on your families.
The industry standard for onboarding a sales platform is two weeks or more. CentraIQ onboards a community in a day: one form, one paste, live tonight.
Put CentraIQ on one website and watch a week of inquiries turn into booked tours. If it doesn't earn the rest of your portfolio, it wasn't good enough.
Book a 15-minute demo